Industry
Financial - Insurance
Type
Data Warehouse
Technology
Azure Data Factory
What did they need?
To implement a cloud-based Data Warehouse using cutting-edge tools that allows for agile and centralized querying of historical and transactional information related to business operations in the sector, serving as support, monitoring, and assistance for managerial decision-making.
How did we support and what was achieved?
- Creation of a centralized storage repository for large amounts of data that is secure and easily accessible, allowing for the linking of different information sources for consolidated use, analysis, dashboard creation, and reporting.
- Creation of a dashboard that monitors accident reports from other insurers and facilitates the generation of key indicators.
- Creation of a dashboard to visualize the behavior and management of cases registered in the CRM for tracking requests from associates regarding claims, insurance retention, inquiries, and other cases.
- Creation of a dashboard to visualize all commercial management in terms of active policies and insurance quotes.
- Creation of a dashboard to visualize, measure, and monitor the effectiveness of calls made by Call Centers for offering products in the sector.